LAST UPDATED April 10, 2019

THIS SERVICE IS ONLY FOR SPECIFIC NON-EMERGENCY MEDICAL CONDITIONS OR CONCERNS. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR MOBILE APPLICATION.

Quick Renew Terms of Use

1. Introduction

These Terms of Use (the “Terms”) describe your rights and responsibilities with regard to a mobile application (“Quick Renew”) that you may use as part of a coordinated service for the purpose of renewing or updating your contact lens prescription. While you are entering into a business relationship with a healthcare professional, your use of Quick Renew is governed by these Terms and our Privacy Policy. By accessing and using Quick Renew, you acknowledge that you have read, understood and agreed to be legally bound by and comply with these Terms and our Privacy Policy. Quick Renew facilitates the creation of the business relationship between you and the healthcare professional. Subject to these Terms and such other terms you may agree to with such healthcare professionals, you agree that when you click on “Continue” or the “Begin Test” button to use or enter Quick Renew, you affirmatively consent to engage in health oriented activities electronically with healthcare professionals and professional organizations affiliated with Rx Renewal, and such processes have the same force and effect as your written signature. You agree and consent to Rx Renewal, Rx Renewal affiliates or certain affiliated professional organizations sending you disclosures, messages, notices, and other communications, including direct marketing text messages, to your designated mobile phone and email account. If you do not agree with any of these Terms or our Privacy Policy, you may not use Quick Renew.

In these Terms, the terms “you” and “yours” refer to the person using Quick Renew. The terms “we”, “our”, “us” and “Rx Renewal” collectively refer to Rx Renewal, LLC. Even though you may have arrived to Quick Renew through a website or mobile application operated or controlled by an affiliate of Rx Renewal (and not Rx Renewal), you understand and agree that these Terms are entered into between you and Rx Renewal and, as noted in Section 7, its affiliated professional organizations and healthcare professionals, but no other parent, subsidiary or affiliate of Rx Renewal. You also understand and agree that Quick Renew and any services provided through these Terms, except the Prescription Services described herein and those set forth in Section 7 as provided by others, are provided solely by Rx Renewal, and no other parent, subsidiary or affiliate of Rx Renewal.

2. Modification of the Terms

We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time and for any reason, without penalty or liability to you or any third party. You should check the Terms from time to time when you use Quick Renew to determine if any changes have been made. You can determine when the Terms were last revised by referring to the “Last Updated” notation above. If you use Quick Renew after the amended Terms have been posted, you will be deemed to have agreed to the amended Terms. If any of the provisions of these Terms are not acceptable to you, your sole and exclusive remedy is to discontinue your use of Quick Renew.

3. Description of Quick Renew

You understand and agree that Rx Renewal makes Quick Renew available to facilitate the renewal of your current contact lens prescription by an appropriate healthcare professional. This is accomplished, in part, by: (A) having you answer a series of questions to determine your eligibility to participate in the Quick Renew Vision Exam (“Eligibility”), (B) self-administering a visual acuity test and completing other tasks to capture relevant information for a licensed ophthalmologist (“Eye Doctor”) determination of whether it is appropriate to renew your prescription (“Vision Exam”), and (C) communicating with one or more Eye Doctors in connection with your Eligibility and Vision Exam.

Quick Renew enables an Eye Doctor to review your Eligibility, Vision Exam and any other information provided by you, including other applicable health information (such as your past or present health or vision conditions, medications, ailments, picture of your eye surface and prescriptions) and personal information (such as your name, location and demographic information) (collectively, “Your Information”). You further understand and agree that after reviewing Your Information, the Eye Doctor, in their independent professional judgment, will determine whether to renew your prescription for contact lenses (“Prescription Services”) or, alternatively, recommend that you receive a comprehensive eye health examination.

4. Eligibility

In order to qualify to receive Prescription Services from an Eye Doctor through the use of Quick Renew, the following must be true:

You understand and agree that satisfying the above requirements does not guarantee that you will receive Prescription Services from an Eye Doctor through the use of Quick Renew. In addition to the above requirements, Rx Renewal and its affiliated professional organizations reserve the right to change or include new requirements as deemed appropriate in its and their sole discretion without providing prior notice to you.

5. Your Responsibilities and Acknowledgment

As a condition of your use of Quick Renew, you agree to the following:

You understand and agree that provision of Prescription Services depends on the completeness and accuracy of Your Information. Rx Renewal is unable to verify Your Information. Therefore, Rx Renewal is not responsible for any consequences if Your Information is inaccurate or incomplete.

6. Restrictions on Use

As a condition of your use of Quick Renew, you will not:

7. Prescription Services Provided by Eye Doctors

Rx Renewal solely facilitates the provision of Prescription Services by independently licensed Eye Doctors. Your doctor-patient relationship will be between you and the Eye Doctor assigned to provide services to you. You have no, and will have no, doctor-patient relationship with Rx Renewal.

If you receive a contact lens prescription as a result of your use of Quick Renew and the Prescription Services provided by Eye Doctor(s), we will email you a copy of the prescription. A copy of your contact lens prescription will also appear in your account. It is your right to use that prescription to purchase contact lenses from anywhere you'd like.

If the Eye Doctor determines that you are not eligible for a renewed contact lens prescription, we will then notify you by email and may include additional notes or recommendations from the Eye Doctor.

All Eye Doctors who deliver Prescription Services through Quick Renew (i) are independent professionals contracted or employed with professional organizations that coordinate with Rx Renewal and (ii) are solely responsible for such Prescription Services provided to you. Rx Renewal solely provides a technology platform for connecting you with an Eye Doctor. Rx Renewal does not provide any optometric or medical services through Quick Renew and is not licensed to practice optometry or medicine. Rx Renewal does not control or interfere with the provision of healthcare services or provision of the Prescription Services by the professional organizations and Eye Doctors, each of whom is solely responsible for the healthcare and Prescription Services provided to you. Therefore, you understand and agree that Rx Renewal is not responsible for Prescription Services, or your use of any Prescription Services, provided by an Eye Doctor or affiliated professional organization, including any personal injury or property damage.

You give us consent to send and disclose to the Eye Doctors and affiliated professional organizations all Your Information so that you may receive Prescription Services.

8. Disclaimer; No Medical Advice

Quick Renew is not, and should not, be considered, or used as a substitute for, comprehensive medical advice, care, diagnosis or treatment. The Vision Exam is a visual acuity test and is not a medical evaluation and does not replace a visit to a qualified healthcare professional. Quick Renew is not designed to be used as a diagnosis for illness or other condition, treatment or mitigation or prevention of illness.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding personal health, medical conditions or drugs or medications and before commencing or discontinuing any course of treatment, drug or medication. Do not disregard, avoid or delay in obtaining medical advice from your doctor or other qualified healthcare professional because of any information you have received or obtained through the use of Quick Renew.

9. Telehealth Informed Consent

The Prescription Services facilitated through Quick Renew may constitute a form of telehealth, which involves the electronic transmission of information between patients and healthcare professionals who provide optometric and/or medical services to patients remotely. We believe that telehealth -- and Quick Renew specifically -- has the potential to provide a number of benefits, such as more efficient vision testing and improved access to contact lens prescriptions, since Quick Renew facilitates patients receiving vision tests from distant and convenient locations often in a more time sensitive manner. However, as with any healthcare service, there are potential risks associated with the use of telehealth. Delays in evaluation or treatment could occur due to deficiencies or failures of the electronic equipment or systems. In rare instances, security protocols could fail, causing unauthorized access to Your Information. Additionally, limitations in the technology and the remote nature of telehealth may, in some cases, limit an Eye Doctor's ability to determine whether a renewed contact lens prescription should be issued. By accepting these Terms, you acknowledge and agree that:

10. Payment

When you submit your Vision Exam for Prescription Services, you agree to pay all fees due. You will see a prompt for your payment details, such as your credit card information and any promotional codes you may have. By entering your payment information and submitting your order, you authorize us, our affiliates or our third party payment processors to charge the amount due on behalf of an affiliated professional organization.

You understand and agree that you are responsible for all fees due to receive Prescription Services, including any fees charged by the Eye Doctor, and that any payment to Rx Renewal shall include payments to the Eye Doctor. In the event that your credit card expires or Rx Renewal, our affiliates or our third party payment processors are unable to process your payment, you may receive notice for you to provide an alternative payment method. The Eye Doctor(s) have no obligation to provide any Prescription Services unless and until full payment has been received and/or verified. Currently, vision insurance is not accepted for Quick Renew, the Vision Exam and/or Prescription Services.

11. Privacy

You understand and agree that you are responsible for all fees due to receive Prescription Services, including any fees charged by the Eye Doctor, and that any payment to Rx Renewal shall include payments to the Eye Doctor. In the event that your credit card expires or Rx Renewal, our affiliates or our third party payment processors are unable to process your payment, you may receive notice for you to provide an alternative payment method. Rx Renewal and/or the Eye Doctor(s) have no obligation to provide any Prescription Services unless and until full payment has been received and/or verified. Currently, we are not accepting any vision insurance for Quick Renew, the Vision Exam or Prescription Services.

Rx Renewal understands the importance of confidentiality and privacy regarding Your Information. Please see our Privacy Policy for a description of how we may collect, use and disclose Your Information in connection with Quick Renew.

12. Intellectual Property

As between Rx Renewal and you, Rx Renewal is the sole and exclusive owner of all right, title and interest in and to Quick Renew and its content, features and functionality (including, without limitation, all information, software, text, displays, images, video, audio, selection, arrangement and look and feel), and all intellectual property rights therein, and any suggestions, ideas or other feedback provided by you. Any copy, modification, revision, enhancement, adaptation, translation, or derivative work of Quick Renew shall be owned solely and exclusively by Rx Renewal or its licensors, including all intellectual property rights therein. You have permission to use Quick Renew solely for your personal and non-commercial use on the condition that you comply with these Terms. No other right, title or interest in or to Quick Renew is transferred to you, and all rights not expressly granted are reserved by us or our affiliates.

Certain names, logos, and other materials displayed in and through Quick Renew may constitute trademarks, trade names, services marks or logos (“Trademarks”) of Rx Renewal or its affiliates. You are not authorized to use any such Trademarks without the express written permission of Rx Renew or its affiliates. Ownership of all such Trademarks and the goodwill associated therewith remains with us or our affiliates.

13. Links to Third Party Hyperlinks and Websites

Quick Renew may contain hyperlinks or references to other websites (“Linked Sites”) operated by third parties. The Linked Sites may not be under our control, therefore, we are not responsible for the information, products or services described thereon, or for the content of any Linked Site, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. We are providing these Linked Sites to you only as a convenience, and the inclusion of any link does not imply endorsement of the Linked Site or any association with its operators. Your use of these Linked Sites is at your own risk, and we are not liable to you in any way, either directly or indirectly, for any content, errors, damage or loss caused by or in connection with your use of or reliance on information contained in or provided to Linked Sites.

You may have arrived to Quick Renew through a Linked Site, including a Linked Site controlled by a parent, subsidiary or affiliate of Rx Renewal. You understand and agree that we are not responsible for the information, products or services described on those Linked Sites and only these Terms will apply to your use of or access to Quick Renew. You further understand and agree that even use of Quick Renew may require you to create an online account, your account is controlled and operated by an affiliate of Rx Renewal, and not Rx Renewal.

14. Disclaimer of Warranties

YOU ACKNOWLEDGE AND AGREE THAT QUICK RENEW AND ANY PRESCRIPTION SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF QUICK RENEW IS AT YOUR SOLE RISK. RX RENEWAL AND ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, PARTNERS, MEMBERS, EMPLOYEES, AND AGENTS (COLLECTIVELY “RELATED PERSONS”) MAKE NO REPRESENTATIONS OR WARRANTIES AND SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO QUICK RENEW AND PRESCRIPTION SERVICES, INCLUDING ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, SECURITY, ACCURACY, FREEDOM FROM VIRUSES OR MALWARE, COMPLETENESS, TIMELINESS, FUNCTIONALITY, RELIABILITY, SEQUENCING OR SPEED OF DELIVERY. WE MAKE NO WARRANTIES OR REPRESENTATIONS THAT YOUR USE OF QUICK RENEW OR PRESCRIPTION SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.

TO THE FULLEST EXTENT OF APPLICABLE LAW, NEITHER RX RENEWAL NOR ITS RELATED PERSONS WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH QUICK RENEW. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY OR USEFULNESS OF QUICK RENEW. FURTHERMORE, RX RENEWAL DOES NOT GUARANTEE THAT Quick Renew WILL BE UNINTERRUPTED, OR FREE FROM ERROR, DEFECT, LOSS, DELAY IN OPERATION, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND RX RENEWAL DISCLAIMS ANY LIABILITY RELATING THERETO.

YOU UNDERSTAND AND AGREE THAT ANY CONTENT, MATERIAL AND/OR INFORMATION OBTAINED THROUGH THE USE OF QUICK RENEW ARE USED AT YOUR SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE PHONE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, MATERIAL AND/OR INFORMATION.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS SECTION, NEITHER RX RENEWAL NOR ITS RELATED PERSONS WILL BE LIABLE TO YOU OR TO ANY PARTY FOR ANY CLAIMS, LIABILITIES, LOSSES, COSTS OR DAMAGES UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, MOBILE PHONE DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS, INCLUDING DEATH, ARISING OUT OF OR IN CONNECTION WITH ANY ACCESS, USE (OR INABILITY TO USE) OF EXPRESS EXAM OR ANY PRESCRIPTION SERVICES PROVIDED THROUGH Quick Renew. THIS IS TRUE EVEN IF RX RENEWAL OR RELATED PERSONS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

TO THE EXTENT PERMITTED BY LAW AND SUBJECT TO THIS SECTION, THE TOTAL LIABILITY OF RX RENEWAL AND ITS RELATED PERSONS FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED U.S. ONE THOUSAND DOLLARS ($1000.00 USD). NOTE THAT SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY OR MAY PLACE LIMITATIONS ON OUR ABILITY TO LIMIT OUR LIABILITY TO YOU, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.

16. Indemnification

You agree to indemnify, defend, and hold any Related Persons harmless from and against any and all third-party claims, demands, liabilities, costs or expenses, including attorneys' fees and costs, arising from or related to (i) any breach by you of these Terms, (ii) your use of material or features available on Quick Renew in an unauthorized manner, and/or (iii) a violation by you of any and all applicable laws, rules, or regulations.

17. Suspension and Termination Rights

The Terms will remain in full force and effect as long as you continue to access or use Quick Renew. You may terminate the Terms at any time by discontinuing use of Quick Renew. Your permission to use Quick Renew automatically terminates if you violate these Terms.

We may terminate or suspend any of the rights granted by these Terms and your access to Quick Renew with or without prior notice, at any time and for any reason. The following Sections survive the expiration or termination of these Terms for any reason whatsoever: 14 (Disclaimer of Warranties); 15 (Limitation of Liability); 16 (Indemnification); 18 (Dispute Resolution; Arbitration; Class Action Waiver); and 20 (Miscellaneous).

18. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND RX RENEWAL TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM RX RENEWAL.

19. State Specific Disclosures

Pursuant to state law, the following state-specific language is hereby incorporated into the Terms; provided Rx Renewal is facilitating the provision of Prescription Services from an Eye Doctor(s) in one of the following states:

Kentucky

Rhode Island

20. Miscellaneous

The Terms set forth the entire understanding and agreement between you and us with respect to the subject matter hereof. These Terms will be governed by the laws of the state of Utah, without regard to principles of conflict of laws. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms shall remain in full force and effect. Headings are for reference only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to any failure by you or others to comply with these Terms does not waive our right to act with respect to subsequent or similar failures. You may not assign or transfer your rights or obligations under these Terms without our prior written consent, and any assignment or transfer in violation of this provision shall be null and void. There are no third party beneficiaries to these Terms.

21. Copyright Infringement Claims

Rx Renewal reserves the right to remove any content or any other material or information available on or through our Quick Renew, at any time, for any reason. Rx Renewal otherwise complies with the provisions of the Digital Millennium Copyright Act (“DMCA”) applicable to Internet service providers (17 U.S.C. § 512, as amended), and responds to clear notices of alleged copyright infringement. This Section describes the procedure that should be followed to file a notification of alleged copyright infringement with Rx Renewal.

Notification of Claimed Copyright Infringement. If you have objections to copyrighted content or material made available on or through our Quick Renew, you may submit a notification to our Designated Agent at the following address:

rxrenewal@1800contacts.com

Any notification to Rx Renewal under 17 U.S.C. § 512(c) alleging copyright infringement must include the following information:

22. Contact Information

If you have any questions or concerns, please email us at rxrenewal@1800contacts.com.




LAST REVISED: April 10, 2019

EXPRESS EXAM PRIVACY POLICY

1. Introduction

This Privacy Policy describes the types of information Rx Renewal, LLC and its affiliates, including certain affiliated professional organizations (“Rx Renewal”, “us”, “we” or “our”) may collect from you and that you provide through our mobile application which you may use to perform a vision exam for the purpose of renewing or updating your contact lens prescription (“Quick Renew”). This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy does not apply to any website or application operated by third parties. Use of Quick Renew is governed by this Privacy Policy and our Terms of Use. This Privacy Policy is incorporated into our Terms of Use. All capitalized terms used in this Privacy Policy but not defined herein have the meanings assigned to them in the Terms of Use. By accessing or using Quick Renew, you acknowledge that you have read, understood and agreed to be legally bound by and comply with this Privacy Policy and our Terms of Use.

Please read this Privacy Policy carefully to understand how we process Your Information. If any term in this Privacy Policy is unacceptable to you, please do not use Quick Renew or provide any of Your Information or Other Information. This Privacy Policy may change from time to time (see Updates to this Privacy Policy below) and your use of Quick Renew after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

You understand and agree that this Privacy Policy is between you and (i) Rx Renewal and (ii) its affiliated professional entities and healthcare professionals providing services through Quick Renew only, and no other parent, subsidiary or affiliate of Rx Renewal, and applies only to our collective use of Your Information and Other Information through Quick Renew and no other product or services we may offer.

2. Description of Quick Renew

You understand and agree that Rx Renewal makes Quick Renew available to facilitate the renewal or updating of your current contact lens prescription by an appropriate healthcare professional. This is accomplished, in part, by: (A) having you answer a series of questions to determine your eligibility to participate in the Quick Renew Vision Exam (“Eligibility”), (B) self-administering a visual acuity test and completing other tasks capture relevant information for a licensed ophthalmologist (“Eye Doctor”) determination of whether it is appropriate to update or renew your prescription (“Vision Exam”), and (C) communicating with one or more Eye Doctors as coordinated through several affiliated professional entities in connection with your Eligibility and Vision Exam.

You understand and agree that after reviewing Your Information (as defined below), the Eye Doctor, in their independent professional judgment, will determine whether to update or renew your prescription for contact lenses (“Prescription Services”) or, alternatively, recommend that you receive alternative services, including an in-person comprehensive eye health examination.

3. Your Information

In order for you to use Quick Renew, we may collect and hold a range of different information about you, including information that identifies you as an individual or relates to an identifiable person, such as your name, contact details, email address, account username and account information which may be held by our affiliates, billing information that you provide us, or information related to your Eligibility (“Personal Information”).

We may also collect information in connection with your use of Quick Renew to facilitate the Vision Exam or as otherwise necessary for you to receive Prescription Services, including information regarding previous doctors, applicable clinical history and condition, images or videos and other clinical and health information, and any other information exchanged in emails, texts, chats or calls between you and Rx Renewal or the Eye Doctor and their professional entities (“Health Information”). Personal Information and Health Information will be collectively referred to as “Your Information”.

4. How We Collect Your Information

We may collect Your Information in a number of ways, including:

(A) directly from you, such as information you provide to us when you use Quick Renew, sign in or register for an account for Quick Renew or for services provided by one of our affiliates or through communications with you through Quick Renew or as a result of any Prescription Services.

(B) from other third parties, including, without limitation, from social media networks, advertising and analytics providers, and third parties who share Your Information to provide your Prescription Services, such as an eye doctor including Your Information when they message or communicate with other Eye Doctors or Quick Renew to provide current vision prescription information.

5. How We May Use Your Information

We may use Your Information to facilitate the provision of Prescription Services, including, without limitation:

(A) to contact you if you receive Prescription Services by emailing you a copy of the prescription and adding the prescription information in your account;

(B) to respond to your questions, contact you regarding your Eligibility, Vision Exam or Prescription Services;

(C) to remind you to renew your prescription or send an Eye Doctor’s prescription, medical records, advice, decisions or notes to you;

(D) to communicate with you about the availability of Quick Renew, security and other Quick Renew-related issues, and to send administrative information to you, for example, information regarding Quick Renew and changes to our terms, conditions, and policies;

(E) for our business purposes and those of affiliated professional entities, such as advertising, marketing (for more information, see Section 7 below), data analysis, audits, fraud monitoring and prevention, to provide you and others with an improved experience with Quick Renew or the development of new applications, products and services, enhancing, improving or modifying our services, identifying usage trends, conducting studies and analyzing the results of studies, and operating and expanding our business activities;

(F) if we reasonably believe it is necessary or appropriate: (i) under applicable law, including laws outside your country of residence, (ii) to comply with legal process, (iii) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, (iv) to enforce our terms and conditions, (v) to protect our operations or those of any of our affiliates, (vi) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, or (vii) to allow us to pursue available remedies or limit the damages that we may incur or suffer;

(G) in any other way we may describe when you provide Your Information;

(H) for any other purpose with your consent; and

(I) any other use as may be permitted by the 1-800 Contacts Privacy Policy available here.

6. How Your Information May Be Disclosed.

Except as described in this Privacy Policy, we will not share Your Information with third parties. Since Quick Renew is intended to provide you with a technology platform to communicate and connect you with Eye Doctors and their professional entities, you acknowledge and agree that when you communicate with Eye Doctors via Quick Renew, the Eye Doctor and all personnel of their professional entities may see Your Information. Your Information may also be disclosed as follows:

(A) to Eye Doctors who review Your Information in providing Prescription Services to you;

(B) when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request;

(C) to Rx Renewal’s and its affiliated professional entities’ employees, or other third parties who provide services to Rx Renewal or an affiliated professional entity;

(D) to our affiliates and their employees, including for the purpose of posting information or notifications about Prescription Services in your account;

(E) to vendors, affiliates, service providers and contractors, including data analytics service providers and advertisers, that assist us with the purposes for which we use Your Information;

(F) on an aggregated or de-identified basis shared with third parties, such as advertisers;

(G) to third parties to facilitate or implement a transfer/sale of all or part of our assets or business, or in the event of any acquisition, financing, divestiture, reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);

(H) to your authorized representatives or advisers, or when you ask us to do so or in any other way if you give us consent;

(I) if we reasonably believe it is necessary or appropriate: (i) under applicable law, including laws outside your country of residence, (ii) to comply with legal process, (iii) to respond to requests from public and government authorities, including public and government authorities outside your country of residence, (iv) to enforce our terms and conditions, (v) to protect our operations or those of any of our affiliates, (vi) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, and (vii) to allow us to pursue available remedies or limit the damages that we may sustain. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction; and

(J) any other way as may be permitted by the 1-800 Contacts Privacy Policy available here.

7. Direct Marketing

We may also use Your Information so that we can promote and market Quick Renew and any other products, services and special offers that we think may be of interest to you. This marketing will be carried out by email using the email address you have provided us, and may continue after you cease acquiring any products or services from us until you opt-out. You may opt-out on a going-forward basis, by clicking on the “unsubscribe” link (or similar) provided in the relevant marketing email. We will try to comply with your request as soon as reasonably practicable.

Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you important administrative and Quick Renew-related messages, and you cannot opt-out from receiving those messages.

8. Other Information

We may collect “Other Information” that does not reveal your specific identity or does not directly relate to an identifiable individual, such as browser and device information, Internet Protocol (“IP”) address, average time spent on Quick Renew; information collected through cookies and other technologies; and aggregated or de-identified information.

9. How We May Collect Other Information

We may collect Other Information in a variety of ways, including:

(A) Through your device. Certain information is collected by most browsers or automatically through your device, screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version. We use this information to ensure that Quick Renew and its services function properly.

(B) Through your use of Quick Renew. When you visit Quick Renew, we may track and collect Quick Renew usage data.

(C) Using cookies and other technologies. Cookies are pieces of information stored directly on the device that you are using. Cookies and other technologies such as pixel tags and web beacons allow us to collect information, time spent on Quick Renew, language preferences, and other Quick Renew traffic data. We use the information for security purposes, to facilitate navigation, and to display information more effectively. We can recognize your device to assist your use of Quick Renew.

(D) From you. Information, such as your preferred means of communication, is collected when you voluntarily provide this information.

(E) By aggregating information. Aggregating Your Information does not personally identify you (for example, we may aggregate Your Information to calculate the percentage of our users who have a particular zip code).

10. How We May Use and Disclose Other Information

We may use and disclose Other Information for any lawful purpose, such as for research, reporting and analytic purposes and to improve Quick Renew. If we are required to treat Other Information as Your Information under applicable law, then we may use it for all the purposes for which we use and disclose Your Information. In some instances, we may combine Other Information with Your Information (such as by combining your name with the state in which you live). If we combine any Other Information with Your Information, the combined information will be treated by us as Your Information as long as it is combined.

11. Security

We seek to use reasonable organizational, technical and administrative measures to protect Your Information that we maintain within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be fully secure. The safety and security of Your Information also depends on you. Where certain parts of Quick Renew are accessed through your account, you are responsible for keeping your password confidential. You should not share your password with anyone. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with Section 18 (Contacting Us) below.

12. Accessing and Correcting Your Information

Notwithstanding any references to your account in this Privacy Policy, you understand and agree that even though Your Information collected via Quick Renew may be held and stored in (or linked to) an online account, your account is controlled and operated by our affiliate, and not Rx Renewal. For information on how to update Your Information as held or stored in your account, or generally on how our affiliate processes your account information, please refer to the applicable privacy policy here.

13. Your California Privacy Rights

California Civil Code Section 1798.83 permits users of Quick Renew that are California residents to request certain information regarding our disclosure of Your Information to third parties for their direct marketing purposes. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any of Your Information with third parties for their direct marketing purposes. You understand and agree that this only applies if you live in California.

As we do not track you across the web, we do not respond to “Do Not Track” signals. Except as otherwise specified in this Privacy Policy, we do not enable third parties to collect Your Information about your activities over time and across third party websites when you use Quick Renew.

15. Use of Services by Minors

The services are not directed to individuals under the age of 18, and we request that these individuals do not provide Your Information through Quick Renew.

16. Jurisdiction

Quick Renew is controlled and operated by us from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States. Your Information may be stored and processed in any country where we have facilities or in which we engage service providers (such as, but not limited to, the United States), and by using Quick Renew you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

17. Applicability of this Privacy Policy

This Privacy Policy applies only to information we collect through your use of Quick Renew and through any email, text, or other electronic communications related to your use of Quick Renew. This Privacy Policy does not apply to your use of other Rx Renewal or our affiliates’ websites, applications, products or services.

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including our other Quick Renew users or any third party operating any site or service to which Quick Renew links to or is linked from. The inclusion of a link on Quick Renew does not imply endorsement of the linked site or service by us or by our affiliates.

Quick Renew may contain third party advertisements or offers that are complementary to your use of Quick Renew. If you choose to use these separate products or services, disclose information to the providers, and/or grant them permission to collect information about you, then their use of your information is governed by their applicable privacy policies. You should evaluate their practices before deciding to use their services.

18. Updates to this Privacy Policy

We may change this Privacy Policy by notifying you of such changes by any reasonable means, including by posting a revised Privacy Policy through Quick Renew.

Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on Quick Renew. Your use of Quick Renew following any changes to this Privacy Policy will constitute your acceptance of such changes. The “Last Revised” legend above indicates when this Privacy Policy was last changed.

19. Contacting Us

If you have any questions about this Privacy Policy or if you have any privacy related concerns, please contact us via: rxrenewal@1800contacts.com.